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Last Updated: November 6, 2026

How to reach us

For product fit, an order update, cancellation, return or privacy request, use the verified contact details below. Include the order number if relevant. Do not send full card details or passwords. We have not published fixed support hours or a guaranteed response time.

Contact newpimm

Email: support@newpimm.com

Phone: +1 (602) 859-8678

Correspondence address: 222 E McDowell Rd, Phoenix, AZ 85004, United States. This address is not a retail store, pickup point or authorized return destination. Please contact us before mailing a return.

Map and technical disclosure

The map points to our correspondence address, not a store, pickup counter or return destination. Google Maps loads directly and may receive your IP address and browser or device information. See Privacy Policy and Google’s privacy policy for details.

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