Payment Information
Payment Information
Last Updated: November 6, 2026
At a glance
Prices are in USD. The Shopify Payments account is not activated, and we have not verified a completed customer checkout. Only methods actually presented for your order in checkout are available. Footer payment icons illustrate card brands and do not guarantee that any method is active. Review item prices, applicable taxes, the actual shipping rate and the final total before submitting an order.
Processing and eligibility
If checkout accepts an order, the available payment provider processes the payment; Shopify and a payment provider are service providers, not the seller of our products. Available methods can depend on location, device, currency and checkout eligibility. We do not claim an unavailable wallet or card method is active.
Authorizations, verification and declined payments
A provider may place a pending authorization that is not a completed charge; its release timing depends on that provider. We may review an order for fraud or payment verification. If payment fails, check billing details and contact the provider. If you see a possible duplicate charge, contact us with your order number and a non-sensitive transaction reference.
Safe payment communications
We do not request full card numbers, CVV codes, passwords or one-time verification codes by email or phone. Do not send them to support. We do not require off-site personal transfers, cryptocurrency or payments to an individual account. No subscription or automatic renewal is offered by this catalog.
Refunds
For an approved return, we will issue the refund to the original payment method within 10 calendar days after receiving and inspecting the returned item. Your bank, card issuer, or payment provider may require additional time to post the credit to your account. An accepted unshipped cancellation is refunded promptly without waiting for return inspection. See Refund Policy.
Review the chosen item
Before submitting payment, compare the selected hat size or color and the included count of a set with the order summary. A four-count scrunchie listing and a ten-count headband listing are different items and prices; the final USD line item and total appear at checkout.
Contact newpimm
Email: support@newpimm.com
Phone: +1 (602) 859-8678
Correspondence address: 222 E McDowell Rd, Phoenix, AZ 85004, United States. This address is not a retail store, pickup point or authorized return destination. Please contact us before mailing a return.